FAQs

How long does the hair fiber product stay in?

Our hair fibers will stay in your hair until you decide to wash them out. They are designed to last all day and provide a lasting, confident look.

What should I do when it rains?

To ensure the best hold in rainy conditions, we recommend using hair spray after applying our product. While our fibers are resilient, an umbrella is always a good idea in case of heavy downpours.

Can this product cover a completely bald head?

The product is most effective on thinning areas where there are still some hair strands present. It might not be suitable for completely bald heads, as it needs hair to cling to. However, it works wonders on bald spots that can be covered with styled hair.

What is your shipping policy?

We offer free shipping across the UK with a standard delivery time of 3-5 working days. If a specific color is out of stock, it may take up to 3 weeks for restocking.

What is your return policy?

We accept returns and offer a full refund for products that are unopened and unused. Returns must be initiated within 30 days of purchase.

Is there a guarantee with the product?

Yes, we stand by the quality of our product. If you’re not satisfied with your purchase, please refer to our refund policy for details on how to initiate a return.